Terms and Conditions - Deutsche Auto Parts

FREE Shipping on Orders Over $64.99

Only for Domestic Shipments in the lower 48 States
Not applicable for Shipments considered oversized
Shipping method may vary based on size and weight of shipment

* Subject to change, all shipments would be calculated based on actual size/weight of items. In the event an adjustment a DAP representative will reach out before completing your order.

Orders

Deutsche Auto Parts works very hard to ensure all pricing and availability is current and accurate on our site. In some uncommon situations we are unable to honor pricing or availability based on a recent event that is beyond our control. Understand it is not the intention of Deutsche Auto Parts to deceive in any way. If there are any changes on an order placed an agent of Deutsche Auto Parts will contact you before processing any part of you order. Deutsche Auto Parts reserves the right to cancel an order at any time. Shipping price discrepancies may exist as there are too many variables to ensure 100% accuracy in pricing. In this situation an agent from Deutsche Auto Parts will contact you in regards to the price change to ensure the customer would like to proceed with any changes that may have come to light.

International Orders

Standard shipping rates do not apply for any international orders. Deutsche Auto Parts is not responsible for any importation tax or duties inferred by ordering from another country. Often there are customs fees due upon delivery of an international package. Deutsche Auto Parts is in no way associated with these fees, nor do they have information on what may be charged. Please check with your local shippers if you have any questions in regards to potential duties. NOTE if you refuse an international package you will be charged for the original shipping as well as the return shipping cost incurred for the safe return of the refused package. Our Catalog is completely developed in house and is intended for US market vehicles. We cannot verify the accuracy of this catalog across every market.

Returns and Exchanges

At Deutsche Auto Parts we do our very best to ensure the highest quality customer service. We also make every effort to make the return process as easy as possible.

Return Eligibility

All returns must be within 30 days of receiving your item(s) no exceptions.
All items must be in their original packaging.
All items must be in resalable condition.
All items must have not been installed.
A return authorization (RMA) is required and must be filed.

If you believe that you received incorrect parts please contact us, as we must go through the identification and return procedures. Deutsche Auto Parts reserves the right to deny returns that do not fall within the eligibility requirements. Deutsche Auto parts also reserves the right to charge a 15% restocking fee on any item returned. Customers are responsible for ensuring they selected the appropriate item for their vehicle.

Damaged or Missing items

All damaged or missing items must be reported within 5 business days of arrival. All items, packaging material and boxes must be kept during the investigation into the damage or missing part claim. Once the investigation has been finalized Deutsche Auto Parts will initiate the process to get a new part for you. Deutsche Auto Parts is not responsible for any cost incurred by any shipping delays or loss of items by a shipping carrier. Deutsche Auto Parts can not be held accountable for any actions of a shipper.

Warranties

Deutsche Auto Parts offers a one year warranty, unless otherwise noted against manufacturer defect. This warranty will be void if a part has not been used or installed as recommended by the manufacturer, or if the product has been modified in any way. To submit a warranty claim, please contact DAP for an RMA, and included the required information for the claim to be approved.

Required Documentation for Manufacturers to Approve a Warranty Replacement

Original Order Number
Original Fault Codes and Diagnostic Performed to determine the part was bad (if applicable)
Diagnostic Step performed to determine the new part failure (including fault codes and testing)

Warranties are non-transferable, and only apply to the original purchaser. DAP will only provide replacement parts, refunds are not available on warranty claims.

All warranty returns will be subject to inspection and testing by DAP. Upon completing this inspection, a warranty replacement will be initiated. DAP will not warranty any item until this process is complete. Deutsche Auto Parts does not pay for consequential, incidental or contingent damages of any kind. This includes any costs incurred directly or indirectly in relation to the product sold. In the event of a warranty Deutsche Auto Parts will only replace the warrantied item, and no labor cost will be covered.

Copyrights

This website and all of its contents are reserved for commercial use by Deutsche Auto Parts Inc. only. The contents may be shared, used or downloaded for personal use only. All pictures, descriptions and information taken from this site may not be modified, displayed or distributed for any reason. Using our information for any personal reason does not imply and rights to these protected documents for future use.

Article Disclaimer

Articles that appear on this website are for information purposes only. The nature of the information in all of the articles is intended to provide accurate and authoritative information in regard to the subject matter covered. It is posted with the understanding that DeutscheAutoParts.com is not engaged in rendering legal, accounting, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

DeutscheAutoParts.com has taken reasonable care in sourcing and presenting the information contained on this site, but accepts no responsibility for any financial or other loss or damage that may result from its use.

Timelines: Note that most articles published on this website remain on the website indefinitely. Only those articles that have been published within the most recent months may be considered timely. We do not remove articles regardless of the date of publication, as many, but not all, of our earlier articles may still have important relevance to some of our visitors. Use appropriate caution in acting on the information of any article.

Legality: We are a directory and an information provider, we are not a law firm and we do not offer legal advice nor do we guarantee the legality, or worth, of any investment, nor any investment company, nor do we guarantee the accuracy of the content of any article or promotion which appears on our website. The verification of all information and its legal bearing is the sole responsibility of the visitor.

If you deal with any company or service as a result of seeing a banner, reading an article or clicking on a link located on our website, then you do so of your own choice and by way of your own volition.

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